Privacy & Security

Your Privacy Is Important to Us

What Information Do You Collect and Why?

In order to function correctly, is required to collect and store data. This ranges from personal data required to process orders and allow account functionality, to general usage data that helps optimise and improve our services.

Without the collection of such data, it is not possible to use for its intended purpose. By using the website, any of its subdomains, or by placing an order with us, you consent to us collecting and safely storing information.

Any information collected is securely stored. We have taken the appropriate technical and organisational steps to ensure that data remains secure to the standards expected of the industry.

How Do You Use My Information?

Any information collected is used solely for the purpose of running and improving the website. It allows us to deliver the service you order, as well as ensure we are able to improve our system and deliver the best experience possible.

We never give your data to third parties, unless required for the fulfilment of our service, or by law. We hate spam just as much as you – so we ensure you data is only used for the purpose of working with us.

How Do You Handle Confidentiality of Orders?

The documents we translate are often still under embargo or contain strictly personal information. Your documents are in safe hands with us as we have taken all possible technical and legal precautions to ensure confidentiality. Contentum B.V. is committed to the confidentiality and protection of data.

Our writers and translators are bound by our strict confidentiality requirements. If desired, we can provide you with a signed standard non-disclosure agreement (NDA) in advance.

Under certain conditions, use can be made of a non-disclosure agreement provided by you. To arrange this, contact our project managers by phone, see the Contact Information page, or by email. They will be happy to tell you more about the secure delivery of your document.

How Can I Remove My Details?

If you wish to have your details or data removed by us, please send us a request in writing to We will be happy to comply and ensure any data we have collected is safely and securely removed.

If you have any further questions, please contact us at and we will be happy to help!